The Family Contact Services specialists
Solutions is the Industry leader in providing premium independent
supervision and transport services across Australia to Child Protection
Services, Foster Care Agencies and the Family Court.
agency specialises in contact supervision and as such, tailors the
program to offer the best possible service at the most competitive
Our contact service provides an independent support for families
resulting in a less adversarial environment and more relaxed visit,
with better outcomes for children and contact visitors.
Our customers benefit by knowing our staff follow clear instructions
and report any issues immediately. Observations of contact visit
interactions are concisely recorded for court purposes.
At Axia Solutions, we are
committed to upholding the rights and safety of children and
young people and our staff share this belief.
Axia Solutions is committed to provide quality staffing
solutions to Child Protection Services across Australia.
We have a team of permanent and casual Contact
Support Workers in New South Wales and Victoria that have a range of
community welfare qualifications and experience.
Solutions recognises the importance of training and support to our
staff. We provide induction and car seat training, monthly
professional development sessions and group and individual supervision.
This means the standard of staff and service delivery is high by
industry standards. Axia Solutions are accredited members of ACRI
and our management staff are fully qualified in providing Car Seat and
The Axia Solutions management team has direct Contact Support and Child
experience. This familiarity with the industry allows us to
select the most appropriate staff and manage them effectively.
Axia Solutions is a
member of the Association of Children's Welfare Agencies (ACWA) and the
Australian Children's Contact Service Association (ACCSA). As a member of ACCSA we agree to abide by and self-regulate according to
the ACCSA Standards (2008), the ACCSA code of Ethics (2009) and the Children’s
Contact Service Guiding Principles Framework (2014)
Our specific market focus enables us to tailor our
structures to this specialist field.
Axia Solutions believes that all children deserve to
safe and protected.
In the words of Ewalt (1991:214) 'The
single most important characteristic of a human services industry
is the quality of its personnel.' This is never truer
than in the field of Child Protection.