Services
Family Visits
Axia Solutions is the industry leader in providing family contact supervision services for children in out-of-home care, facilitating interactions with their parents and other significant family members. Our highly qualified staff ensure that each visit takes place at a location tailored to the needs of the family, promoting a comfortable and supportive environment for all involved.
Our primary focus is the safety and well-being of the children during these visits, while fostering opportunities to maintain or rebuild their relationships with their parents. This is achieved by closely monitoring and supporting each interaction, ensuring a positive and constructive experience for the children.
During the supervised visit, all conversations and physical interactions are carefully observed and documented. A detailed contact report is then generated, recording key observations and ensuring that the information is available for any necessary follow-up or legal proceedings.
Supervised Transports
Axia Solutions provides qualified staff to safely transport children in Out of Home Care to a variety of important destinations, including school, medical appointments, placement changes, the airport, and holiday camps. While some service providers may rely on unqualified staff for transport, we firmly believe that the most vulnerable children deserve more than just a taxi service.
Our team of experienced and qualified staff ensures that each child is transported with care, security, and the appropriate support throughout the journey. This commitment to quality service is reflected in the range of vehicles used by Axia Solutions, including those owned and maintained by our agency as well as vehicles owned by our contact support staff. This approach guarantees that children are transported in a safe and reliable manner, with attention to their specific needs at every stage of the journey.
Supervised Changeover
Axia Solutions offers professional support for separated families when a child needs to be “handed over” and “handed back” to a parent or family member who does not have day-to-day care of them. This service ensures that the process is handled with care, respect, and professionalism, minimizing any potential stress or conflict for both the child and the parents.
In situations where either parent is uncomfortable with a face-to-face meeting, an Axia Solutions Contact Support Worker will facilitate or supervise the changeover. This approach ensures a safe, neutral, and supportive environment for the child, providing both parents with the peace of mind that the transition is being managed appropriately.
Babysitting and Overnight Placement Support
Axia Solutions offers qualified staff to support children who require babysitting during the day or supervision overnight, particularly in cases of placement or family breakdown.
Our experienced team provides a safe and nurturing environment for children during times of transition, ensuring their well-being and comfort. Whether the need is for short-term day care or overnight supervision, Axia Solutions ensures that children receive consistent care, attention, and stability, giving both the children and their families the support they need during challenging times.
Mentoring
Axia Solutions staff bring a diverse range of experience working with children and young people, and are available to provide mentoring and support tailored to the individual needs of each child. Our team is dedicated to fostering positive relationships and offering guidance that promotes emotional well-being, personal growth, and resilience.
Whether supporting a young person through challenging circumstances or helping them develop essential life skills, Axia Solutions ensures that each child receives the encouragement and care they need to thrive.